(Work in progress)

Map that Job! : Tips, Techniques and Guidelines

General guidelines

Focus on the transaction set and evaluations

Focus on capturing transactions that you can then capture evaluations for. There are lots of different ways to draw the same map, and a hand-drawn map can get "messy". The goal is to capture the transactions, which then help to prompt the evaluations. The evaluations are what drive change.

Page Layouts

Your initial maps will have no particular order to the boundaries.

You can redraw the maps to organize them how you want.

Positions of the boundaries have no particular meeting. However, you can give them meaning; more important at the top, internal on one side, external on the other, etc.

Map Different Aspects of a Job

Main operations versus admin, support, management

Jobs are complicated, and so it is sometimes helpful to use separate the job into different views, such as "main operations", "administration", "getting support" and "interacting with manager".

Interacting with your manager or staff

The diagram below shows one idea for mapping your interactions with your manager or staff (or HR, Admin, Support or other activity that is not "Main Operations")

Map Roles, Activities and Tasks within a Job

Jobs can be subdivided into smaller areas of activity as described at this link.

Tips for capturing map parts

Boundaries:

You can split boundaries up by groups of transactions. For example, "Consumer Customer" may have a different transaction set than "Business Customer", so you might make them two different boundaries.

Suggested Use Cases for "Map that Job!"

Understanding how to change your job
Working with a manager
Coaching staff
Recruiting
- mapping the open position, to obtain better detail and clarity
- mapping the job seeker's skills
- mapping the job seeker's most recent job or jobs, to understand their qualifications
Interviewing
- mapping the job you are interviewing for (with as much detail as you can see)
  - in order to be prepared to address job requirements
  - in order to ask questions to fill in the blanks
  - in order to show that you have prepared
Team Building
- each team member shares their job map with the other team members
Process improvement
- where the job is part of the process