(Click here for Map Drag and Drop)
Contents of This Page
- The Purpose of Process Maps in ActionMap
- Map Example
- The Most Important Change in Perspective
- Choosing the Starting View
- Two General Types of Processes, Same Map Format
- General Map Format
- Working with Maps in the ActionMap Toolkit
- Map Panel Header Controls
- General Map Format
- Map Part Definitions
- Standard Map Build Sequence
- Interleaving Mapping and Evaluating
- Adding, Moving and Editing Map Parts
- Navigating Between Map and List
- Map Sets
The Purpose of Process Maps in ActionMap
Process maps provide many values in ActionMap Sessions, including:
Focus of attention
Anchor for subjective information
Focus on the shared process, not each other
Overview of the big picture
Drill down into detail
Shared understanding of the whole process
Sense of workload
An example of a process map is shown below:
|The most important change in perspective in using Maps
is to shift from focusing on the effects of individual transactions
to thinking about the overall activity that produces those transactions.
There are always several major views of a process, including:
▪ How the process is now (Current State or "As Is")
▪ How the process will be in the future (Future State or "To Be")
▪ Actions for changing the process (Plan)
▪ Management versus Main Operations versus Support
▪ Major value transaction flow versus secondary transaction flow.
▪ The activity of evaluating the process versus the actual operation of the process
▪ and so on.
In most cases, unless there is a specific reason to choose otherwise (and there may very well be) it is most useful to start with:
▪ Current State
▪ Main Operations
▪ Major Value Workflow.
There are two general types of process, that are both mapped using the same format.
A "Distinct Separate Process" is an area of activity where people, groups, systems, etc. interact in a structured way, and a lot of the details are known.
In a Distinct Separate Process, the side parts talk to the Central Process.
An "Area of Interaction" is an of activity where people, organizations etc. interact in a unstructured way, the details may not be clearly known.
In an Area of Interaction, the side parts talk through the
For more detail, see this link: "Naming the Central Process".
Process Maps have a standard set of parts, that go in standard locations:
The application automatically enforces these locations.
▪ If Map Parts are added via the List, they are automatically added to the Map in the appropriate location.
▪ If the Maps are added via Drag and Drop, the can only be moved to certain locations
The Individual Map part types are described below:
Sub-Processes in the Side Columns
|Central Process (or "Focus Process"): the column in the middle
▪ This is the area of Activity that is targeted for close review or change
|Key word = "Focus"
|Boundaries: the boxes on the side (single rectangle)
▪ These are entities (A person, partnership, organization, or business) or systems that interact with the Central Process.
▪ They are outside the Central Process; they are not part of the Central Process.
▪ They communicate with the Central Process using transactions (Flows).
▪ Boundaries are generally outside the scope of what the group can change or intends to try to change.
|Key words = "Limit" and
Stores: another form of side box, with a double left side
|Key words = "Hold", "Store"
|Flows: the arrows
▪ The arrows represent the flow of "stuff": goods, energy, information, money or services and so on.
▪ They move the real "stuff" between the Central Process and the side parts (Boundaries or Stores).
| Key words: "Move Stuff"
|Sub-Processes: the rounded rectangles within the Central Process
▪ These are sub-activities within the Central Process
▪ Sub-processes can also be on the sides of the Map
|Key words: "Change", Transform"
Please see "How to Use Map Parts" for more detail on Map construction guidelines.
The "standard" sequence of map building activities is to add parts to the Map by type, in the sequence shown below.
There is also an Activity that allows all parts to be added at the same time
(Add / Edit / Comment On All Map Parts).
The Select Map sub-panel allows you to navigate to any Map within that Map and Plan Area.
Map Panel Header is shown below with notes on the controls:
Changes the Map size between Standard, Small and Large.
Standard is default, and shows the full width of the Map; it can be scrolled up and down to show the entire Map
Large shows one side of the Map and the Central Process; it can be scrolled left and right and up and down; it is used to increase visibility of Map Parts
Small shows the entire Map height (or nearly so); used rarely
Map Part Drag Add Shapes
Drag these shapes onto the Map in order to add parts to the Map.
Please see Map Drag and Drop for more detail on this.
Map Help Button
Provides access to this Help article that you are looking at now.
The activities in the Main Cycle Mapping Stage go back and forth between mapping and evaluating,
▪ Evaluating adds energy to the mapping, which can become too analytic (i.e. dry and boring).
▪ The Maps provide structure to the evaluating, which can become too subjective (i.e unfocused and argumentative).
This "interleaving" of mapping and evaluating occurs at several points during Map construction, in order to keep a balance of energy and structure.
There are two ways to add and move parts on the Map. These are covered in the following separate Help Pages:
▪ Map Drag and Drop
▪ Add Map Parts, Plan Parts and Comments to the List
Editing the names of Map Parts is always done through the List, as described in the above topic.
▪ Single and Double Clicking on Row Selectors and Map Parts
Suppose you are looking at a Map part and you want to locate the associated List row, or you are looking at List row and you want to locate the associated Map part.
▪ Single clicking on a Map part or List row selector causes the associated List row or Map part to scroll into view, and opens the List row Action Menu.
▪ Double clicking on a Map part or List row selector causes the above scrolling and highlighting without opening the List row Action Menu.
Release Note: In the initial release of the application there is only one type of Map, called simply "Map". Top Maps, Sub-Maps and Map Sets will be introduced in a future release.
The large majority of ActionMap Toolkit Group Sessions can produce successful results with only one Map.
Many of the features described in "Map Sets" can be achieved using simply multiple Maps.
For more information on Map Sets, please see this link: Map Sets.
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