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Managing Your Subscription
Managing Your Subscription
Starting Points - FastSpring Subscriptions
At the top of the Session Administration Page or the Work Product Management Page, click on the Subscriber Icon and select "Profile". | ![]() |
The profile page has three options to help you manage your subscription, as shown above.
1) If your subscription originated from FastSpring, ActionMap's billing service, then you will see a "Subscription Management" button, as shown above.
2) The "Subscription Help" button brings you to the page you are now reading.
3) The "Change Password" button initiates the Password Change process, which is shown on the Initial Login Guide, here.
Subscription Source: FastSpring or "Local"?
Please note: this page applies to subscriptions that originate at FastSpring, ActionMap's billing service |
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FastSpring Subscription Management
Your FastSpring subscription provides you with a unique Subscription Management page. |
Both the link in your order email and the button on the profile page take you to the Subscription Management Page, as seen below. |
FastSpring Subscription Management Page
In the middle of the page you can see options for Edit Subscription and
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Edit Subscription
Clicking on "Edit Subscription" gives you two options: ▪ Update Payment Method ▪ Update Address |
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Clicking on
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Clicking on
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Clicking on "Cancel Subscription" you takes here. The text describes how your subscription will be cancelled at the end of the next billing period. If you agree, click the "Confirm" button. A cancellation email will be sent to you. |
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PLEASE NOTE: in the current version of the application, cancellations on the end date shown are final and cannot be undone. If you have any thoughts about wanting to use your application work products later, please be sure to export them from the application before the cancellation date. |
And you can always contact ActionMap Support by email at support@actionmap.zendesk.com or if you are a registered user by opening a ticket in this support portal. |
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